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Here is the repair process:

The damage to this Citroen Xsara is on the rear wing, bumper and
bumper insert. Scratches have gone down to metal & plastic.

The first job is to sand down the affected areas to see the extent
of the damage.

Polyester filler is applied to the scratches. Note also that the
light cluster has been removed and the aperture masked. This saves
time masking and produces a better job.

The filler is sanded down in preparation for primer. Plastic
components are initially sprayed with adhesion promoter which helps
the paint stick to the plastic surface. Without this, the paint can
peel off.

Next, the area is initially painted with etch primer to ensure any
bare metal is properly treated, followed by 2 coats of high build
primer so it can be sanded to a smooth surface. I re-use masking
paper wherever possible - hence the blue paint from a previous job.

The temporary masking has been removed and the primer sanded
ready to accept the paint.

The paint is applied and blended into the original paint to produce an invisible join. The picture shows the first coat of lacquer already applied.

Here is the finished job with all the masking removed. Total time
for the repair - 3 hours.